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This Website and Application (hereinafter collectively referred to as "the Service") are operated and maintained by ZZAZZ COMPANY (hereinafter referred to as "the Company"). This Policy explains how we collect, use, and protect your personal data in accordance with the Personal Data Protection Act of the Republic of China (Taiwan).

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Please read this Policy carefully before you start using the Service. By registering, logging in, or beginning to use the Service, you signify that you have read, understood, and agreed to accept all terms of this Policy. If you do not agree to any terms of this Policy, please stop using the Service immediately.

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This Policy explains how we collect, process, utilize, and protect your personal data in accordance with the Personal Data Protection Act (hereinafter referred to as the "PDPA") and relevant regulations.

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I. Collection of Personal Information

We only collect personal data when you voluntarily provide it, such as when registering an account, participating in missions, filling out forms, or contacting customer service. You are free to choose whether to provide relevant personal data; however, if you refuse to provide it, you may be unable to use all or part of the functions of the Service.

The categories and purposes of data collected include:

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1. Core Service Functions (Registration, Login, Identity Verification)

   • Name

   • Email Address

   • Phone Number

   • Social media account (e.g., used for Apple/Google/Meta Login)

2. Remuneration Settlement and Tax Reporting (Specific Purpose Use)

   • Bank or payment information (Used only for remuneration settlement)

   • National identification number (Used only for tax reporting)

   • Address (Used only for tax reporting and mailing withholding statements)

3. Service Optimization and Analysis

   • Device and usage data (To improve service experience)

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II. Use of Information

Your personal data will be used for the following specific purposes:

• Providing and managing your account and mission services on this platform.

• Issuing remuneration and executing payment processes.

• Tax reporting and related legal compliance purposes.

• Sending notifications, updates, marketing, or promotional activities from the Company or partners, subject to your explicit consent.

• Improving the content and functionality of the Service (e.g., through anonymous data analysis).

• Disclosure when required by law or competent authorities.

 

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III. Third-Party Services and Disclosure

The Company may use third-party services (e.g., Google Analytics, Firebase, Apple Sign In, Meta SDK) to assist in analyzing usage behavior and providing login functions. Certain operations (e.g., paying remuneration) may also require providing your data (such as name, bank account) to necessary payment service providers. We only work with service providers that meet data protection requirements and sign Data Processing Agreements (DPA) or confidentiality agreements to ensure data security.

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These third-party services are not within our control and are not covered by this Privacy Policy. We assume no responsibility for the privacy policies or content of such third-party services, including but not limited to social media platforms and their plugins that may exist on the Service. If you have questions about how these third parties collect, use, and share your data, we suggest you review their respective privacy policies or contact the third party directly.

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Unless for the purpose of fulfilling services (such as the aforementioned payment processing), obtaining your explicit consent, or complying with legal requirements, we will not sell, rent, or share your personal data with unrelated third parties.

 

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IV. Data Storage and Security

The Company will take reasonable technical and managerial measures to prevent data from unauthorized access, theft, or leakage. However, internet transmission or electronic storage is not 100% secure; the Company cannot guarantee the absolute security of any data transmission or storage.

 

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V. Data Retention Period

The Company retains your personal data only during the period of operation and within the scope necessary to achieve the purposes described in Article II. When you delete your account, request data deletion, or when the retention period expires, we will delete your data or process it for anonymization/de-identification in accordance with the Company's internal policies and relevant laws.

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However, we may retain your data for a specific period under the following circumstances: (1) To comply with legal or accounting obligations (e.g., tax laws require retaining transaction vouchers for 5 to 7 years); (2) As necessary to enforce the Terms of Service or resolve disputes.

 

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VI. Data Breach Notification

If the Company becomes aware that your personal data has been stolen, leaked, tampered with, or otherwise infringed upon, causing damage, the Company will, after investigation and in accordance with Article 12 of the PDPA, notify you of the incident and the responsive measures taken by the Company via appropriate means (e.g., email, App push notification, or website announcement).

 

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VII. AI and Automated Data Processing

To enhance user experience and service quality, the Company may use automated systems or Artificial Intelligence technologies (e.g., machine learning models) to analyze anonymized or de-identified data to provide personalized suggestions, content recommendations, or service optimization.

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Such technologies will not directly determine or affect your legal rights, nor will they make judgments with legal effects or significant impact on you via automated means. We only perform such data processing in compliance with relevant laws and regulations and under the security measures stated in this Policy.

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VIII. Cookies and Tracking Technologies

This Website and App use Cookies to:

• Maintain login status and security verification.

• Record preference settings and improve operational experience.

• Anonymously analyze website usage behavior.

Cookies can be disabled in your browser settings, but some functions may not operate normally as a result.

 

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IX. Your Rights Regarding Personal Data

You may log in to your account at any time to view, update, or delete your personal data. If you wish to request account deletion or have other concerns, please contact us at: business.tw@teamzzazz.com.

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Pursuant to Article 3 of the PDPA, regarding your personal data held by the Company, you may exercise the following rights: (1) Inquiry or request to review; (2) Request to make a copy; (3) Request to supplement or correct; (4) Request to stop collection, processing, or utilization; (5) Request deletion.

 

You can log in to your account at any time and use the account settings function to view, update, or supplement your personal data yourself. If you wish to exercise the rights mentioned in (2), (4), or (5) above (e.g., requesting account deletion), please contact us via the contact method in Article XIII. When processing your request, the Company may ask you to provide relevant identification documents to verify your identity. The Company will process your request within the statutory period in accordance with the law and, to the extent permitted by law, may charge necessary costs for your request for copies (Right (2)).

 

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X. Children’s Privacy

The primary audience for this Service is adults. According to the laws of the Republic of China, if you are a minor under the age of eighteen, you should only register or use this Service after your legal representative (or guardian) has read, understood, and agreed to all contents of this Policy.

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When you register or continue to use this Service, it is presumed that your legal representative (or guardian) has read, understood, and agreed to this Policy. If we discover that the Company has collected personal data of a minor without the prior consent of the legal representative, we will take reasonable steps to delete such data as soon as possible. If you are a legal representative and wish to exercise relevant rights for a minor user, please contact us via the contact method in Article XIII.

 

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XI. Cross-Border Data Transfer

You understand and agree that to provide the Service and fulfill the contract, your personal data may be transferred to third-party service providers outside the Republic of China (e.g., Google, Meta) or cloud service servers used by the Company (e.g., Firebase, AWS, GCP).

Such transfers may occur outside your country/region, where data protection standards may differ. The Company will ensure that such transfers comply with the requirements of Article 21 of the PDPA (e.g., based on your explicit consent or necessary for contract fulfillment) and take reasonable measures to protect your data security. We will ensure that cross-border data transfers follow local laws and international standards (e.g., data protection principles applicable to GDPR) to maintain a consistent level of security.

 

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XII. Changes to This Policy

The Company reserves the right to update this Policy at any time. Updates will be posted on this page, and this Policy takes effect from the date of publication.

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Updated versions of this Policy will be published on this page and become effective immediately upon publication. If there are material changes to this Policy (e.g., major matters affecting your rights), we will actively notify you via appropriate means such as the email you provided, App push notifications, or website announcements. If you continue to use the Service after the modification of this Policy becomes effective, you will be deemed to have agreed to such modifications.

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XIII. Contact Us

If you have any questions, suggestions, or complaints regarding this Policy, please contact:

📧 business.tw@teamzzazz.com ZZAZZ COMPANY
 

 

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